Chapter 7: Evolving Decisions Into Actions

As we prepare to start a new year, I think about how we face a number of initiatives and state numerous changes that need to occur; however, do we really make changes in our practices to see those positive changes occur?  I ask each of you to think about what are you able to commit to improving this year?  How will you measure your growth towards meeting the goal?  How will you know once you achieved the desired change?

Chapter 6: Moving from Dialogue to Discussion and Decision Making

Over the years I have worked on honing my listening skills.  I use to be, and there is still a part of me, that is already thinking about my response without fully being first an engaged listener.  "Listening for understanding is the foundation for all the other tools.  Without it, we don't know when to pause, what to paraphrase, or how to ask." (p.98).  Based on the Tools for Talking found on p. 98, what do you find difficult and what do you find as a strength in your discussion toolbox?